How do I handle a duplicate support ticket for an existing issue?

To streamline communication and avoid confusion, please refer to your existing ticket (Case ID: [Insert Case ID]) for this issue, accessible via the Help Center > My Tickets menu in your control panel at https://us.cloudlogin.co/help/view-ticket/?tid=. All further inquiries will be addressed in the original ticket, and this duplicate ticket will be closed. Thank you for your cooperation.