Why is my website slow to load?
There are no server-side limitations affecting your site's load speed. Performance typically depends on: Your Internet connection quality The complexity and optimization of your w…
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How can I optimize Prestashop to reduce CPU usage?
To reduce CPU usage in Prestashop, follow these optimization steps:Update Prestashop: Use the latest stable release.Limit Modules: Avoid excessive third-party modules.Optimize Ima…
How do I enable error display for Prestashop?
Custom errors in Prestashop scripts are hidden by default. Enable error display by following these steps:Enable Debug Mode: Follow Prestashop documentation at https://www.prestash…
Why have the prices of gTLDs like .COM, .NET, etc., changed?
On May 16, 2018, prices for .COM, .NET, .ORG, .BIZ, and .INFO were updated due to gTLD registry price increases. Here’s what you need to know:Price Changes: Wholesale and promotio…
Why doesn’t my WordPress site work fully on Free hosting?
Our Free Hosting plan does not allow outgoing connections to remote servers. This limitation affects applications like WordPress that rely on such connections for full functionali…
How do I create a subdomain for a reseller cluster?
To create a reseller subdomain for a DNS cluster, follow these steps: Create the desired subdomain in the Hosted Domains menu of your control panel. Note the assigned IP address f…
How do I change the logo in a reseller theme?
To change the logo in some reseller WordPress themes, follow these steps: Upload your logo image to the domain folder, e.g., jpserverlink.com. In your WordPress admin panel, go to…
Why can’t I modify shared hosting accounts as a reseller?
Since the GDPR-related updates in May 2018, resellers cannot modify shared hosting account data in Reseller Mode. Follow these steps:Log in as a Client: Access the account at http…
Why did I receive a call or email from the Sales Department after my payment?
We have received your payment for a hosting plan and domain name registration. However, there is a discrepancy between your details and those of the credit card holder. As per our…
Why is my domain registration still pending?
As per our company policy, we contact new clients via phone to confirm their first purchases. Unfortunately, we were unable to reach you at the number you provided, and you have n…
How can I run PHP code inside an HTML file?
To run PHP code inside files with .html or .htm extensions, you need to add one of the following handlers to your .htaccess file: AddHandler cgi-script .html .htm Or use the updat…
Which scripting languages are supported on your servers?
We support the following scripting languages and technologies: PHP: Supported and widely used. Server processes the PHP script and sends the result to the browser. JSP (Java Serve…