How do I install and configure an SSL certificate for my domain?
To enable https:// URLs, install an SSL certificate. Follow these steps:Add SSL Certificate: Go to SSL Certificates (https://us.cloudlogin.co/ssl/), click Add SSL Certificate, and…
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Why is my Let’s Encrypt SSL failing due to DNS issues?
Let’s Encrypt SSL installation may fail due to DNS misconfiguration. Resolve with these steps:Check Hosted Status: Ensure the domain is set as Hosted in My Domains > Hosted Dom…
What happens if my account exceeds storage limits?
Exceeding storage limits violates our Terms of Service. Address as follows:Violation Details: Accounts cannot be used solely for remote storage or sharing unarchived media files (…
How do I handle a duplicate support ticket for an existing issue?
To streamline communication and avoid confusion, please refer to your existing ticket (Case ID: [Insert Case ID]) for this issue, accessible via the Help Center > My Tickets me…
How do I submit a support ticket for a technical issue?
To report a technical issue, please open a support ticket through your account’s control panel. Navigate to the Help Center > My Tickets tab, and provide detailed information a…
What should I do if my support request is unclear to the technical team?
Your request requires additional details for us to assist you effectively. Could you please provide specifics, such as the exact error message, your current configuration, or the …
How do I test a website with a temporary subdomain?
To test a website with a temporary subdomain, follow these steps:Create Subdomain: In My Domains > Hosted Domains, select "Create a Subdomain," enter a name (e.g., somename.uk.…
Do I need a VPS for custom configurations?
For custom server configurations, a VPS may be necessary. Here’s what to do:Consider VPS: Purchase a VPS with full root access at https://us.cloudlogin.co/orders/new-plan/.Note: V…
How can I change the default index file for my site?
The issue is due to an index.html file taking precedence over index.php. To change the default index order, create or edit a .htaccess file with: DirectoryIndex index.php index.ht…
How do I enable CORS using .htaccess?
You can add the following headers to your .htaccess file: Header set Access-Control-Allow-Origin "*" Header set Access-Control-Allow-Origin "https://neededurl" Adjust the domain a…
How do I manually redirect my website using .htaccess?
Add this to your root .htaccess file: RewriteEngine on RewriteRule ^(.*)$ http://www.newdomain.com/ [R=301,L] This will redirect all requests to your new domain. Looking forward t…
How do I redirect my domain to a new URL?
Use Advanced > URL Redirection in your control panel: https://us.cloudlogin.co/advanced/url-redirection/ Click "Add a Redirection" and select the domain. Enter your destination…