How do I connect to MySQL remotely via SSH?
To connect to your MySQL database remotely via SSH, use the following command:mysql -u miinmobil_bdh -h mysql.us.cloudlogin.co -pBDbadillohome2013 -P 3306Replace miinmobil_bdh wit…
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What should I do if I encounter email issues due to a Hard Disk RAID server problem?
A Hard Disk RAID server issue may cause IMAP and POP3 access errors, such as "Connection to storage server failed" or "Connection to IMAP server failed." Here’s the current status…
How do I redirect my domain to a new URL?
Use Advanced > URL Redirection in your control panel: https://us.cloudlogin.co/advanced/url-redirection/ Click "Add a Redirection" and select the domain. Enter your destination…
Why does my WordPress site require a newer PHP version?
Newer WordPress versions require PHP 8.1 or higher. Update as follows:Change PHP Version: Go to Advanced > PHP Settings (https://uk.cloudlogin.co/advanced/php/) and select the …
Why is my website slow to load?
There are no server-side limitations affecting your site's load speed. Performance typically depends on: Your Internet connection quality The complexity and optimization of your w…
How do I transfer email accounts between hosting accounts in your system?
To transfer email accounts between accounts:Remove the domain from the old account at https://us.cloudlogin.co/domains/hosted/. Do not add the domain to both accounts simultaneous…
How do I manage symbolic links in SSH?
To manage symbolic links in SSH, use these commands:Find symbolic links:find . -type lDelete symbolic links:find . -type l -deleteCreate a symbolic link:ln -s ../storage/app/publi…
Why is my MySQL database not working due to quota?
This issue occurs when your account exceeds the MySQL storage quota. To resolve: Access phpMyAdmin via the MySQL Databases menu. Clean up large or outdated tables to reduce storag…
How do I purchase and assign a dedicated IP?
To purchase and assign a dedicated IP, follow these steps:Purchase IP: Go to Add or Upgrade service(s) (https://cp.freehostia.com/orders/services/?filter=ip).Request IP: In My Dom…
Why did I receive a call or email from the Sales Department after my payment?
We have received your payment for a hosting plan and domain name registration. However, there is a discrepancy between your details and those of the credit card holder. As per our…
How do I enable error display for WordPress debugging?
Custom errors in WordPress scripts are hidden by default for security. Enable error display with these steps:Edit wp-config.php: Set define('WP_DEBUG', true); in wp-config.php.Upd…
How do I handle a duplicate support ticket for an existing issue?
To streamline communication and avoid confusion, please refer to your existing ticket (Case ID: [Insert Case ID]) for this issue, accessible via the Help Center > My Tickets me…